![]() Other names may be trademarks of their respective owners. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2023 NortonLifeLock Inc. Then navigate to the location where the On-Demand Assist app was downloaded (typically Downloads) and select the Open button:The Norton and LifeLock Brands are part of NortonLifeLock Inc. The end user will need to grant this permission so that you can control their screen. Once On-Demand Assist is listed, go back to Step 6. Once you have connected, On-Demand Assist will appear in the list. Otherwise, you will need to connect to the end user using On-Demand Assist from VNC Viewer.If On-Demand Assist is listed, place a check/tick next to it, and then click the lock icon again:.The end user will need to grant this permission so that you can view their screen. Your end users may see a prompt similar to the below when opening On-Demand Assist. Screen Recording (fixes black screen) macOS Ventura (13) and later The app is saved as an exception to your security settings, and you can open it at any time by double-clicking it, just as you do with any registered app.Right-click (or Control-click) the app icon, then click Open on the menu:.Locate the On-Demand Assist app you downloaded in the list of files:.To launch a branded version of On-Demand Assist, you need to follow the below steps. The below message will appear if you are using a custom branded version of On-Demand Assist. App cannot be opened because Apple cannot check it for malicious software You must specifically allow On-Demand Assist to be opened on install as it is downloaded from the internet.Ĭlick Open to allow the application to run. On-Demand Assist App is downloaded from the internet Then navigate to /Library/vnc/vncagent and select the Open button: Once vncagent is listed, go back to Step 6.Īccessibility (fixes view-only) macOS Ventura (13) and later ![]() Once you have connected, vncagent will appear in the list. Otherwise, you will need to connect to VNC Server from VNC Viewer. ![]() This saves disk space as one caveat with Hewlett Packard printers is that their software downloads are quite large.lso, Hewlett Packard provides user guides and installation guides for their printers. If vncagent is listed, place a check/tick next to it, and then click the lock icon again: Troubleshooting hp officejet 6500a printer install They even sometimes have video tutorials. ![]() Once vncagent is listed, go back to Step 5.
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